Ordering Information

Service Parts

1801 S. Nottawa Street
Sturgis, MI 49091-1817

How To Order:

From 8:00 am to 6 pm EST, Monday through Friday
Toll Free: 1-800-233-4823
Fax: 1-800-385-7039

When asking for assistance in determining correct parts, please have the Body I.D. number of your truck available. This can be found on the vehicle identification tag located in the cab area of the truck. Should the vehicle identification tag be lost, please advise and specify make of chassis, year, serial number and complete body information.

Terms

You can pay by Visa, MasterCard or American Express. Or, for companies who have established credit with Morgan Olson, payment terms are net 30 days.

Shipping

All parts are shipped freight prepaid unless otherwise specified.

Customer Service

Claims, Defects and Damage: Claims for shortage must be made within 48 hours after receipt of shipment. Defective items will be replaced without charge. Our liability is limited to the replacement of defective parts and does not extend to damages or losses due to the use or inability to use, or failure to follow specific instructions in use of any of our products. The purchaser is responsible for filing claims against the carrier for loss or damage. Returns: We make every effort to handle each order in a fast, efficient manner.However, if for some reason you are not satisfied, or your order has been handled incorrectly, please call our Customer Service department. For returns, a written or verbal return authorization must be given within 20 days from date of shipment. This authorization number must be posted on the outside of packages being returned. (See Return Goods Authorization Policy)

Backorders

We attempt to ship all orders complete. However, in the event of backorders, we will ship at our option. Please advise if you do not accept backorders.